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Membership and benefits policy

Version 1 · Published 2026-09-09

1. Plans and terms

The plan, duration, start choice, included features, benefit limits, total and currency are shown before you enrol. Paid membership is activated only after a real payment is verified. A sandbox test does not buy access. Community access continues when a paid term ends, subject to account eligibility. Membership is not an investment, financial product or guarantee of travel availability.

2. Renewals and changes

There are no automatic renewal charges. You choose whether to purchase another term. A term scheduled after your current term begins on the displayed basis. Selecting an immediate change replaces the remaining current term only after confirmation; no automatic credit is promised, but legal refund rights remain. Contact us if a mistake occurs. Purchased benefits are recorded with the term; future plan edits apply to future purchases and do not silently rewrite existing entitlements.

3. Member savings

Shopping discounts apply to products marked eligible and use your active membership's shopping benefit. Experience discounts follow the relevant pillar benefit. A journey discount applies to the lead member's eligible fare, not companions, taxes or separately stated charges unless the offer expressly includes them. Discounts do not guarantee inventory, seats, access to a restricted destination or delivery availability. Checkout shows the final saving and any exclusions. One qualifying referral discount may be used on an order; the best eligible reward is selected automatically. Membership promotion codes and referral discounts do not stack.

4. Personal and partner benefits

Do not share a personal membership or sell benefits unless the offer permits it. Partner benefits may require availability or an appointment, as described before you earn or purchase them. An outside partner remains responsible for its own separate service where applicable, while Embrace50 remains responsible for its own promises. Additional perks show redemption instructions and any fulfilment step in your rewards account.

5. Cancellation and care

Our new-purchase cancellation promise is a full refund within 14 calendar days of payment even if access started. The cancellation and refund policy explains later cancellations, service failures and complaint routes. Account restrictions for misuse must be proportionate and do not remove money legally owed. Ask us about accessibility or an incorrect benefit calculation before paying.

Operator and contacts

Legal operator: S & A Lifecare Private Limited Registered / business address: E 42, Phase 8, Industrial Area, Mohali, India 160071 Country of establishment: India Customer care: me@embrace50.com Grievance contact: Grievance Cell · grievance@embrace50.com · +911724632099 Privacy contact: privacy@embrace50.com Returns: S & A LIFECARE PRIVATE LIMITED E 42, Phase 8, Industrial Area, Mohali, India 160071

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