Version 1 · Published 2026-09-09
1. Your agreement and the seller
These terms govern Embrace50 accounts, memberships, experiences, journeys and the shop. The legal operator and its contact details appear below and on your order. Before purchasing, review the description, dates, inclusions, exclusions, eligibility, total, currency and the policies shown at checkout. Your order retains that version of the agreement. A material change to future terms will not retrospectively reduce an existing order or earned benefit.
2. Who may use Embrace50
Account holders must be adults legally able to contract. Embrace50 is designed for life after 50; any additional minimum age, companion or participation requirement is stated on the experience. Give accurate information, protect your login and report suspected misuse. One personal account per person; membership privileges are personal unless a benefit expressly permits sharing. We may investigate fraud or misuse, restrict access proportionately and provide a route to challenge a decision. A restriction does not erase refund rights or money owed.
3. Orders, payments and membership benefits
Prices, taxes, delivery charges and any currency conversion are displayed before payment. Only the verified amount is payable; your bank may separately charge its disclosed conversion or transaction fee. Payment authorization alone is not a confirmed reservation. A receipt and account status show confirmation or a payment requiring review. If we cannot fulfil an accepted order we will offer the remedies required by law, including a refund. We do not charge for renewals automatically. Benefits depend on the plan and term you purchased, eligible items and availability; exclusions must be disclosed before purchase. Travel discounts cover the lead member's fare only unless the specific offer says otherwise.
4. Accurate descriptions and changes
We take reasonable care with descriptions and prices. An obvious error does not permit a higher charge without your agreement. We will contact you and offer cancellation and the applicable refund if a material error prevents fulfilment. Images may illustrate a destination or product; materially different substitutions require your agreement. Confirmed travel contracts are subject to the travel policy and any mandatory package travel rules.
5. Responsibilities and acceptable use
Use the service lawfully and respectfully. Do not impersonate people, harass others, post unlawful content, scrape private member data, infringe intellectual property, bypass security or manipulate bookings, stock, rewards or reviews. You retain ownership of your original posts and give us a non-exclusive permission to host and display them for the service while they are available, subject to our privacy policy and your deletion rights. Do not post another person's private or health information without a lawful basis.
6. Third parties and participation
Third-party providers may deliver products or activities. Their identity and material conditions must be disclosed where relevant. This does not remove any responsibility Embrace50 has as seller, organiser, service provider or agent under applicable law. Members should consider their own needs and request suitable accommodations. General wellbeing or community content does not replace individual professional advice. No clause requires a member to assume risks caused by our unlawful conduct.
7. Responsibility and limits
We are responsible for foreseeable loss caused by our breach or failure to use legally required care. To the extent local law permits, we exclude loss that was not reasonably foreseeable, and business losses arising from use of a personal consumer account. Nothing excludes or limits liability that cannot lawfully be excluded, including fraud, fraudulent misrepresentation, death or personal injury caused by negligence where protected, wilful misconduct, mandatory product liability, consumer guarantees, privacy rights or organiser obligations. These terms do not impose a blanket liability waiver or require you to indemnify us for our own fault.
8. Disruption outside reasonable control
Events outside reasonable control may require operational changes. We will communicate promptly, mitigate impact and offer the remedies the contract and applicable law require. Force majeure does not automatically remove a right to cancel or receive money back. We will not require a voucher in place of a legally due cash refund.
9. Cancellation, disputes and governing rules
Use the cancellation and refund policy and the item-specific policy included with your order. Contact customer care first if convenient; this is not a condition of using statutory complaints, courts, payment disputes or a regulator. We do not impose mandatory arbitration, a class-action waiver or an exclusive foreign forum. Applicable conflict-of-law rules determine governing law; mandatory protections and competent courts available to you as a consumer remain available. If one term is invalid, the remaining lawful terms continue.
10. Contact and notices
Use Contact us or the support and grievance contacts below for service, access, refund and formal complaints. Give your order reference and the remedy requested; do not send card passwords, PINs or full payment credentials. Keep a copy of the checkout policies and your receipt.
Operator and contacts
Legal operator: S & A Lifecare Private Limited Registered / business address: E 42, Phase 8, Industrial Area, Mohali, India 160071 Country of establishment: India Customer care: me@embrace50.com Grievance contact: Grievance Cell · grievance@embrace50.com · +911724632099 Privacy contact: privacy@embrace50.com Returns: S & A LIFECARE PRIVATE LIMITED E 42, Phase 8, Industrial Area, Mohali, India 160071
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